1. Information We Collect
When you place an order, request a design consultation, or contact us via WhatsApp, we collect information necessary to fulfill your request, including your name, contact phone/WhatsApp number, delivery address in Bengaluru, email address, and room measurement preferences.
2. How We Use Your Data
We use your information exclusively to:
- Process and fulfill your bespoke furniture orders and delivery logistics.
- Coordinate white-glove delivery and in-room assembly at your Bangalore address.
- Provide direct customer support and design advice with Haroon Pasha and Syed Aslam.
- Provide warranty verification and after-sales service.
We never sell, rent, or share your personal information with third-party marketing companies.
3. Payment Gateway Security
All online payment transactions are encrypted using industry-standard 256-bit SSL encryption. We do not store your credit/debit card numbers or bank credentials on our servers.
4. Cookie Usage
Our website utilizes essential session cookies solely to preserve your Shopping Bag items, Wishlist selections, and Compare specifications for a seamless browsing experience.
5. Contact Us Regarding Privacy
For privacy inquiries, email us at universalfurniturestore@gmail.com or message our studio at +91 95354 37811.