1. Introduction & Atelier Heritage
Welcome to Universal Furniture ("we", "our", "us"). By browsing our website (universalfurniture.flowndeveloper.online), placing an online order, or visiting our Krishnarajapuram studio in Bengaluru, you agree to comply with and be bound by the following terms and conditions.
2. Custom Made-to-Order & Bespoke Furniture
Universal Furniture specializes in custom handcrafted furniture tailored to individual client floor plans, fabric selections (over 200+ Italian bouclé, velvet, and leatherette swatches), and wood finishes. Once custom manufacturing has commenced with your approved specifications and fabric swatches, bespoke orders are crafted exclusively for you.
3. Pricing, Payments & Taxes
All prices listed on our website are in Indian National Rupees (₹ INR) and inclusive of applicable GST unless specified otherwise. We accept secure payments via UPI (GPay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and Bank Transfers. Factory-direct pricing is transparent with no hidden dealer commissions.
4. Bangalore White-Glove Delivery & Assembly
We provide Free White-Glove Delivery & In-Room Assembly across all residential areas and gated communities in Bengaluru. Our specialized logistics team will carry your furniture inside your home, place it in your desired room, and assemble all components cleanly.
5. 10-Year Structural Frame Warranty
Every piece of solid wood furniture (Teak, Sheesham, Pine, and Sal) comes backed by our comprehensive 10-Year Structural Frame Warranty against termite infestation, borer damage, and frame joint warping under normal domestic usage.
6. Direct Atelier Contacts
If you have any questions regarding your order or these terms, contact our senior furniture specialists directly: Haroon Pasha (+91 95354 37811) or Syed Aslam (+91 96200 07786).